What is Anti Social Behaviour?
- Acts in a manner that causes, or is likely to cause alarm or distress
- Pursues a course of conduct that causes, or is likely to cause alarm or distress to at least one person who is not in the same household
- Category A - complaints relate to extreme forms of anti social behaviour, and includes certain types of criminal behaviour such as drug dealing. Although behaviour which is criminal in nature is entirely within the remit of the police, certain action may also be taken by the landlord
- Category B - complaints relate to serious and persistent anti social behaviour, behaviour which typically may result in ASBO, interdict and eviction proceedings
- Category C - complaints relate to nuisance behaviour, behaviour which is more of a nuisance than anti social, and may include low level neighbour disputes which may be dealt with by mediation or the landlord
To read Knowes Anti-social Behaviour and Neighbour Disputes leaflet click here
What should I do if I am affected?
What action can the Association take?
What if my neighbour is not a tenant?
Advice for Owners and Private Landlord Tenants or Lettings Agents.
The area that Knowes operates is in a mixed tenure community and we will seek the best way to find a solution to residents’ problems in a fair and balanced way, and with the co-operation of all parties involved.
Complaints made from an owner or private tenant about one of the Associations tenants should be reported either by phone, 01389 877752 or by email to email@example.com. We will investigate the complaint and based on this investigation we will determine the appropriate level of action that will be taken. We will update the complainant on the outcome of this investigation.
Should the Association receive a complaint regarding the disposal of household waste, bulk, or the condition of the common areas, we will investigate this and if it is found that the responsible person is an owner or private tenant we will ask them to carry out the necessary remedial works. If this is not done, the Association will give a 7 day notice and if the work has not been carried out, we will clear the items and re-charge the owner for the costs associated for doing this work.
For further advice on dealing with ASB, Owners and Private Tenants can contact the Police and Local Authority to seek advice on any issues that the Association are unable to assist with.