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Office Closure over the Festive Period - Contact Numbers to Report an Emergency Repair

Our Office will close on Friday 23rd December 2022 at 4pm for the festive period.  For emergency repairs please contact West Dunbartonshire Council Building Services on 0800 197 1004. If you are reporting an emergency repair on Wednesday 28th December, Thursday 29th December or Friday 30th December between 8am and 4pm please contact West Dunbartonshire Council Building Services daytime number on 0800 073 8708. 

For Gas Central Heating emergencies, contact City Building on 0800 595 595. 

If you have a Gas Escape, call Transco on 0800 111 999. Please note that these numbers are only to be used to report emergency repairs – for all other repairs, please report to the office when we re-open. To report a non-emergency maintenance issue, download our Customer App on the App store or Google Play or you can email details of your repair to

The Committee and Staff at Knowes HA would like to wish all of our customers a Merry Christmas and a Happy New Year.

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