Details will be issued to all outgoing tenants about the Association’s Void Incentive Scheme which has been introduced to encourage tenants to remove all items from the property and leave it in a clean and tidy condition. More details of this scheme are contained in our Void Incentive Leaflet.
If you are terminating your tenancy, and wish to apply for a Void Incentive Payment, you will be required to complete our Void Incentive Application Form and return to the Association when handing in the keys for your tenancy. If your application is successful, a cheque for £100 will be sent to your new address, therefore it is important that you provide us with details of your forwarding address. If, for any reason, you do not qualify for this payment, we will write to you explaining why.
You must also allow access for one of our Maintenance Officers to carry out an inspection while you are still living in the property.
This will allow us to advise you of any repairs that are your responsibility and provide you with any information or advice you may require prior to leaving. A full inspection is also carried out after you have moved to assess what work is required before a new tenant can move in. You will be notified of any repairs which are your responsibility and which you may be charged for
Returning your keys
You must return 2 full sets of keys to the office (ie. 2 sets of house keys, 2 controlled entry keys and a back door key), otherwise they will be recharged the costs of changing the locks to the property.
In cases when keys are returned after the proposed date of termination this will result in the outgoing tenant being charged rent up to this date. The date the keys are returned will become the final termination date.
All furniture, floor coverings and personal belongings must be removed from the property on or before the day your tenancy ends unless an agreement has been made with the Association to leave any items. Failure to do this will result in the Association assuming that you have abandoned these items and we will arrange for disposal. Costs for this work will be recharged to you.