How we came about

Knowes Housing Association was formed on 1st March 1998 following a large scale voluntary transfer of 1,115 properties in the Faifley and Duntocher area of Clydebank from the former Scottish Homes. Knowes currently owns and manages 1055 properties and acts as factor to a further 562. Knowes is a charitable registered social landlord managed by a Committee made up of local tenants and home owners.                                                                                                  

Our Vision is to 

Shape the future of housing and improve the quality of life in our community.

Our Mission is to 

Provide good quality affordable homes and services which meet the needs and aspirations of the community we serve, to ensure customer involvement in current and future housing and to drive positive change in our local community and environment. 

Our Core Values are

• Respect and Equality of Opportunity

We treat everyone with respect and recognise and respond to their individual needs.

• Customer Focussed 

We ensure that our customers and community are at the centre of everything we do.

• Communication

We communicate effectively with our customers and colleagues.

• Continuous Improvement

We are committed to reviewing, developing and improving all of our services and processes.

• Honesty and Professionalism

We behave in a professional manner and act with honesty and integrity.