Our Customer Working Group is an independent group of tenants, separate from our Management Committee that is customer focused and energetically challenges policies and practices.

The Group plays a critical role in ensuring that services are delivered to the hightest standards.  The group is fully tenant-led and self-regulated and will carry out its scrutiny role by havving access to the Association Staff to request information and challenge performance where appropriate.

We currently have three committed members but we are always looking for more tenants to join the group and help make a difference to how the services of the organisation are run.

If you are interested in joining the Customer Working Group, please contact the office on 01389 877752 (option 5) or by email at info@knowes.org