Join our Service Improvement Group
We understand that not everyone can dedicate their time to joining our Management Committee or attending our Customer Working Group meetings, but still want to have their say in how we deliver our services. For this reason we have introduced our Service Improvement Group.
What goes this involve?
Firstly, you do not need to leave the comfort of your own home to take part in this.
This would involve provideding regular feedback to the Association on our services by answering questionnaires.
We will provide you with a short questionnaire each quarter that will be made up of 5 simples yes or no questions to answer.
There will only ever be 5 questions in each questionnaire so we promise that this will not take up much of your time. We can also send the surveys by email or post - Whatever you prefer!
As tenants you experience our services first hand and can help us to make positive changes.
If you are interested in helping the Association in this way please email us at firstname.lastname@example.org or give us a call on 01389 877 752, option 5.
We will also be including questionnaires in our quarterly newsletters.